Privacy Policy For Our Water Restoration Company
Who We Are
Water Damage Restoration New Bedford provides water, fire, mold, and structural restoration services across New Bedford, Massachusetts. This policy explains how information collected on our website is gathered, used, and protected.
Information We Collect
We collect information users provide, property and job details, photos and documentation, device and usage data, cookies or similar tools, and data from service partners when applicable for restoration or support.
How We Use Information
Collected information helps schedule services, prepare estimates, process billing, support insurance documentation, maintain safety and quality, provide customer support, improve our site, prevent fraud, and comply with legal requirements.
Cookies and Similar Technologies
Cookies and similar tools track site use, remember preferences, and improve functionality. Basic types include session and persistent cookies. Users can limit or clear cookies through browser settings. Some features may behave differently without them.
Sharing and Disclosure
Information may be shared with service partners, subcontractors, insurers with consent, payment processors, or for compliance and safety purposes. Data is never sold to third parties.
Data Retention
Records are retained as long as necessary for operational, safety, tax, and legal purposes. Retention periods vary depending on document type, service requirements, and regulatory obligations.
Your Choices and Rights
Users can access or update information, request deletion where allowed, limit certain uses, and manage cookies. Written requests can be submitted by postal mail to 404 Nash Rd bldg f, New Bedford, MA 02746, United States.
Security
Access to data is restricted and employees receive training. Reasonable technical and physical protections are in place, but no storage or transmission method can be completely secure.
Children’s Privacy
Our services and website are not directed to children under thirteen. Accounts are intended for adults or authorized representatives only.
Data Transfers
Data may be processed by vendors in other locations. We apply reasonable measures to protect information during transfers and maintain security standards.
Changes to This Policy
Water Damage Restoration New Bedford may update this policy. The latest version appears on this page. Using the website after changes indicates acceptance of the updated terms.
Contact Us
For privacy questions or requests, send postal mail to 404 Nash Rd bldg f, New Bedford, MA 02746, United States.
Definitions
Personal information refers to data that identifies an individual. Processing is any use of data. Service providers are vendors assisting in operations. Cookies are small files that store site preferences and usage data.